Effective date: June 2024

At Carlson Cad Solutions, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when you use our website or purchase our products and services.

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Personal Information: This may include your name, email address, phone number, billing address, shipping address, payment information, and any other information you provide to us when you create an account, make a purchase, or contact us for support.
  • Usage Information: We may collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the dates and times of your visits.
  • Cookies and Tracking Technologies: Like many websites, we use cookies and other tracking technologies to enhance your browsing experience and gather information about how our website is used.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • Providing Products and Services: We use your information to process your orders, provide customer support, and communicate with you about your account and purchases.
  • Improving Our Website: We analyze usage data to improve the functionality and performance of our website, personalize your experience, and optimize our marketing efforts.
  • Marketing and Promotions: With your consent, we may send you promotional emails about new products, special offers, or other updates that we think may interest you.
  • Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, fulfill orders, or provide other services on our behalf.
  • Business Partners: We may share your information with trusted business partners who offer products or services that complement ours, but only with your consent.
  • Legal Obligations: We may disclose your information if required by law or in response to a subpoena, court order, or other legal process.

4. Data Security

We take reasonable measures to protect the security of your information and prevent unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Choices

You have the following choices regarding your information:

  • Opt-Out: You may opt-out of receiving promotional emails from us by following the instructions provided in the email or by contacting us directly.
  • Cookies: You can usually set your browser to refuse cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly if you disable cookies.
  • Opt-Out For Google Analytics: You may opt-out of Google Analytics tracking by following the information here https://tools.google.com/dlpage/gaoptout/.

6. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our website. We will notify you of any material changes by email or through a prominent notice on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

By using our website or purchasing our products and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.


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